Help patients find what they need, fast.
A patient’s journey is often needlessly indirect, especially on the web. Their experience can start in social media, bounce to a search engine, and jump to a health article before coming to your site. By appreciating the full picture of patient engagement, healthcare organizations can anticipate patient needs. Features like real-time personalization help foster deeper relationships.
From tools like locations services (to determine the closest source of care delivery) to fully integrated campaigns that pass scored leads back into a call-center backed CRM, there exist a wide range of options to measurably improve patient engagement. The challenge is sequencing and focus.
At MedTouch, we’ve been working with real-time personalization solutions since 2011. We know what works and what fails to influence. We can help you separate the hype from the opportunity.
Personalization is more than a future promise, it can become a reality.
Contact our CEO, Paul Griffiths, to learn more about our technical solutions.
Call 617.553.4729 or email us today.
- Engagement strategy planning
- Predictive analytics
- CRM integration
- Lead scoring + nurturing
- Location-based personalization
- Rules-based personalization
- Social networking connections
- Custom digital dashboards for KPIs
You should know...
Over 18 sites launched with personalization
Launched the first Sitecore healthcare personalization strategy ever
34% increase in class registrations in two months due to personalization
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